If a caller was sent to voicemail from the Virtual Receptionist, they can return to the Virtual Receptionist by pressing 4. You can also include this information as part of your Virtual Receptionist greeting so callers know how to use this option

Repeats the voicemail message from the beginning.

Skips to the next message.

Deletes the message.

Forwards the message to another extension.

Saves the message.

Skips the call information.

Returns to the voicemail menu.

Start recording (On Demand Call Recording only)

Stop recording (On Demand Call Recording only)

Dial-in to Vonage Meetings

Hoteling - Log in to device

Hoteling - Log out of device

Call flip

Apply an Account Code to the phone call.

Blocks your caller ID (single call only).

Unblocks your caller ID (single call only).

Call Queue - Log in to Call Queue

Call Queue - Log out of Call Queue

Remote Call Pickup - Dial *97 (ext#) to answer call for other extension

Connects to another extension's voicemail by dialing this code when listening to any greeting on your Vonage account.

Lets you use the dial-by-name directory on your Virtual Receptionist.

Call Park - Park a call

Call Park - Retrieve a call

[Spot] Visual Call Park - Allows users to transfer a call into a specified parking spot

MWB - Monitor an extension

Dials an international call if International Dialing is enabled.

Sends a call directly to another extension’s voicemail. To use this code, you must use the blind transfer option. For example, to send a call directly to extension 123’s voicemail, blind transfer the call and then press **123.