Cisco Phone keyboard shortcuts

Cisco Phone

Zeynel - - Shortcuts

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Placing calls
Internal: Enter an extension number and pick up the handset. Dial.
Out (local): Dial 8 then the number and pick up the handset.
Out (local): Dial 8 then the number and pick up the handset.
Answering calls
Press the flashing amber line button.
Forwarding a call
1. Select a line and press Fwd all.
2. Dial the number that you want to forward to, or press Voicemail.
3. When you return, press Forward off.
Transferring a call to somebody else
1. From a call that is not on hold, press Transfer.
2. Enter the other person’s phone number.
3. Press Transfer again.
Putting call on hold
1. Press Hold
2. To resume a call from hold, press Hold again.
Add Another Person to a Call (7811)
1. From an active call, press Conference
2. Press Calls, select a held call, and press Yes.
Add Another Person to a Call (7821, 7841, 7861)
1. From an active call, press Conference
2. Select a held call and press Yes.

1. From your desk phone: Dial 6060 or press the Messages button on your phone.
2. If you are calling from another phone within your organization or from outside the organization, press * when Cisco Unity Connection answers.
3. If prompted, enter your Connection ID (usually your desk phone extension), and press #.
4. Enter your password, and press # (default password is 0211).

0	1	Play new messages
0	2	Send a message
0	3	Review old messages
0	4	Change setup options
0	4 then 1	Change greetings
0	4 then 1 then 2	Turn on/off alternate greeting
0	4 then 2 then 1	Change message notification
0	4 then 2 then 3	Choose full or brief menus
0	4 then 4	Change transfer settings
0	5	Find messages
0	5 then 1	Find messages from a user
0	5 then 2	Find messages from all outside callers
0	5 then 3	Find messages from a specific outside callers

In order to select recipients from a list, press
0	0	Help
0	1	Repeat name
0	7	Previous name
0	7 then 7	First name in list
0	9	Next name
0	9 then 9	Next name in list
0	#	Select name
0	*	Exit list

To change entry mode, press
0	# then #	Switch between addressing a message by name and addressing by extension

After addressing and recording, press
0	1	Mark urgent
0	2	Request return receipt
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0	3	Mark private
0	4	Request future delivery
0	5	Review recording
0	6	Rerecord
0	7	Add to recording
0	9 then 1	Add a recipient
0	9 then 2	Play all recipients (and delete recipients)
0	*	Cancel message
0	#	Send message

While listening to a message, press
0	1	Repeat message
0	2	Save
0	3	Delete
0	6 then 4	Slow playback
0	6 then 5	Change volume
0	6 then 6	Fast playback
0	7	Rewind
0	8	Pause / Resume
0	9	Fast-forward

After listening to a message, press
0	1	Repeat message
0	1 then 5	Play message properties
0	2	Save
0	3	Delete
0	4	Reply
0	4 then 2	Reply to all
0	4 then 4	Call the sender
0	5	Forward message
0	6	Save as new
0	6 then 8	Send to fax machine for printing
1	7	Rewind
0	#	Save as is

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