Go to the previous page

Scroll down the ticket

Reply to a ticket

Execute a scenario

Forward a ticket

Open the ticket

Add time to a ticket

Add yourself as a watcher to a ticket

Select the ticket

Jump to views

Priority

Move cursor to the previous ticket

Move cursor to the next ticket

Go to the previous ticket

Add note to a ticket

Go to the next ticket

Send the content in the text editor

Place the cursor in the Search box

Expand the conversations in a ticket

Go to the next page

View the list of keyboard shortcuts available

Close a ticket

Assign the ticket to yourself

Delete a ticket

Mark the ticket as spam

Mark a ticket as spam

Go to Dashboard tab

Opens the 'Send' dropdown in the text editor for applying a Status change (Example: 'Send and Set as Pending')

Go to Solutions tab

Go to Customers tab

Go to Admin tab

View the activities of the ticket

Open Outbound email

Go to Tickets tab

Open New ticket form

Go to Reports tab

Go to Forums tab

Go to Social tab

Close ticket without sending email notification