Close a ticket

Go to Social tab

Place the cursor in the Search box

Go to the previous ticket

Add note to a ticket

View the activities of the ticket

Go to the next ticket

Reply to a ticket

Select the ticket

Go to Admin tab

Go to Dashboard tab

Move cursor to the previous ticket

Forward a ticket

Add yourself as a watcher to a ticket

Add time to a ticket

Execute a scenario

Delete a ticket

Mark the ticket as spam

Delete a ticket

Expand the conversations in a ticket

Send the content in the text editor

Opens the 'Send' dropdown in the text editor for applying a Status change (Example: 'Send and Set as Pending')

Close a ticket

Close ticket without sending email notification

Scroll down the ticket

Open the ticket

Priority

Move cursor to the next ticket

Jump to views

View the list of keyboard shortcuts available

Go to the next page

Go to Tickets tab

Open New ticket form

Go to Solutions tab

Go to Forums tab

Go to Customers tab

Go to Reports tab

Mark a ticket as spam

Assign the ticket to yourself

Open Outbound email

Go to the previous page