Freshdesk raccourcis clavier

Freshdesk

Zeynel Abidin Öztürk -
2 ans
- Raccourcis
G puis D

Go to Dashboard tab

G puis T

Go to Tickets tab

G puis E

Go to Social tab

G puis S

Go to Solutions tab

G puis F

Go to Forums tab

G puis C

Go to Customers tab

G puis R

Go to Reports tab

G puis A

Go to Admin tab

G puis N

Open New ticket form

G puis M

Open Outbound email

/

Place the cursor in the Search box

?

View the list of keyboard shortcuts available

Alt +

Go to the next page

Alt +

Go to the previous page

Move cursor to the previous ticket

Move cursor to the next ticket

X

Select the ticket

V

Jump to views

S

Execute a scenario

Espace

Scroll down the ticket

⤶ Entrée

Open the ticket

@

Assign the ticket to yourself

#

Delete a ticket

~

Close a ticket

Alt + ~

Close ticket without sending email notification

!

Mark the ticket as spam

After you open a ticket, you can use these shortcuts to perform actions.
J

Go to the next ticket

K

Go to the previous ticket

R

Reply to a ticket

F

Forward a ticket

N

Add note to a ticket

Ctrl + ⤶ Entrée

Send the content in the text editor

Alt + Ctrl + ⤶ Entrée

Opens the 'Send' dropdown in the text editor for applying a Status change (Example: 'Send and Set as Pending')

W

Add yourself as a watcher to a ticket

M

Add time to a ticket

P

Priority

@

Assign the ticket to yourself

#

Delete a ticket

~

Close a ticket

!

Mark a ticket as spam

]

Expand the conversations in a ticket

}

View the activities of the ticket

Source: Freshdesk

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Informations sur le programme

Nom du programme: Freshdesk Freshdesk (Productivité)

Page Web: freshdesk.com

Dernière mise à jour: 11 nov. 2019

Nombre de raccourcis: 42

Comment facile d'appuyer sur les raccourcis: 81%

Plateforme détectée: Windows ou Linux (Pas macOS)

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