Cisco Phone keyboard shortcuts

Cisco Phone

Zeynel Abidin Öztürk -
5 months ago
- Shortcuts
Placing calls
Internal: Enter an extension number and pick up the handset. Dial.
Out (local): Dial 8 then the number and pick up the handset.
Out (local): Dial 8 then the number and pick up the handset.
Answering calls
Press the flashing amber line button.
Forwarding a call
1. Select a line and press Fwd all.
2. Dial the number that you want to forward to, or press Voicemail.
3. When you return, press Forward off.
Transferring a call to somebody else
1. From a call that is not on hold, press Transfer.
2. Enter the other person’s phone number.
3. Press Transfer again.
Putting call on hold
1. Press Hold
2. To resume a call from hold, press Hold again.
Add Another Person to a Call (7811)
1. From an active call, press Conference
2. Press Calls, select a held call, and press Yes.
Add Another Person to a Call (7821, 7841, 7861)
1. From an active call, press Conference
2. Select a held call and press Yes.
1. From your desk phone: Dial 6060 or press the Messages button on your phone.
2. If you are calling from another phone within your organization or from outside the organization, press * when Cisco Unity Connection answers.
3. If prompted, enter your Connection ID (usually your desk phone extension), and press #.
4. Enter your password, and press # (default password is 0211).
0
1

Play new messages

0
2

Send a message

0
3

Review old messages

0
4

Change setup options

0
4 then 1

Change greetings

0
4 then 1 then 2

Turn on/off alternate greeting

0
4 then 2 then 1

Change message notification

0
4 then 2 then 3

Choose full or brief menus

0
4 then 4

Change transfer settings

0
5

Find messages

0
5 then 1

Find messages from a user

0
5 then 2

Find messages from all outside callers

0
5 then 3

Find messages from a specific outside callers

In order to select recipients from a list, press:
0
0

Help

0
1

Repeat name

0
7

Previous name

0
7 then 7

First name in list

0
9

Next name

0
9 then 9

Next name in list

0
#

Select name

0
*

Exit list

To change entry mode, press:
0
# then #

Switch between addressing a message by name and addressing by extension

After addressing and recording, press:
0
1

Mark urgent

0
2

Request return receipt

0
3

Mark private

0
4

Request future delivery

0
5

Review recording

0
6

Rerecord

0
7

Add to recording

0
9 then 1

Add a recipient

0
9 then 2

Play all recipients (and delete recipients)

0
*

Cancel message

0
#

Send message

While listening to a message, press:
0
1

Repeat message

0
2

Save

0
3

Delete

0
6 then 4

Slow playback

0
6 then 5

Change volume

0
6 then 6

Fast playback

0
7

Rewind

0
8

Pause / Resume

0
9

Fast-forward

After listening to a message, press:
0
1

Repeat message

0
1 then 5

Play message properties

0
2

Save

0
3

Delete

0
4

Reply

0
4 then 2

Reply to all

0
4 then 4

Call the sender

0
5

Forward message

0
6

Save as new

0
6 then 8

Send to fax machine for printing

0
7

Rewind

0
#

Save as is


Share this page on:
Is this page helpful?
0 0

Join our mailing list!

Your email is kept private and we don't spam.