Cisco Phone keyboard shortcuts 

Cisco Phone  

Ze Zeynel -
2 years ago
- Shortcuts
Placing calls
Internal: Enter an extension number and pick up the handset. Dial.
Out (local): Dial 8 then the number and pick up the handset.
Out (local): Dial 8 then the number and pick up the handset.
Answering calls
Press the flashing amber line button.
Forwarding a call
1. Select a line and press Fwd all.
2. Dial the number that you want to forward to, or press Voicemail.
3. When you return, press Forward off.
Transferring a call to somebody else
1. From a call that is not on hold, press Transfer.
2. Enter the other person’s phone number.
3. Press Transfer again.
Putting call on hold
1. Press Hold
2. To resume a call from hold, press Hold again.
Add Another Person to a Call (7811)
1. From an active call, press Conference
2. Press Calls, select a held call, and press Yes.
Add Another Person to a Call (7821, 7841, 7861)
1. From an active call, press Conference
2. Select a held call and press Yes.

Advertisement

1. From your desk phone: Dial 6060 or press the Messages button on your phone.
2. If you are calling from another phone within your organization or from outside the organization, press * when Cisco Unity Connection answers.
3. If prompted, enter your Connection ID (usually your desk phone extension), and press #.
4. Enter your password, and press # (default password is 0211).
0
1

Play new messages

0
2

Send a message

0
3

Review old messages

0
4

Change setup options

0
4 then 1

Change greetings

0
4 then 1 then 2

Turn on/off alternate greeting

0
4 then 2 then 1

Change message notification

0
4 then 2 then 3

Choose full or brief menus

0
4 then 4

Change transfer settings

0
5

Find messages

0
5 then 1

Find messages from a user

0
5 then 2

Find messages from all outside callers

0
5 then 3

Find messages from a specific outside callers

In order to select recipients from a list, press

0
0

Help

0
1

Repeat name

0
7

Previous name

0
7 then 7

First name in list

0
9

Next name

0
9 then 9

Next name in list

0
#

Select name

0
*

Exit list

To change entry mode, press

0
# then #

Switch between addressing a message by name and addressing by extension

After addressing and recording, press

0
1

Mark urgent

0
2

Request return receipt

Advertisement

0
3

Mark private

0
4

Request future delivery

0
5

Review recording

0
6

Rerecord

0
7

Add to recording

0
9 then 1

Add a recipient

0
9 then 2

Play all recipients (and delete recipients)

0
*

Cancel message

0
#

Send message

While listening to a message, press

0
1

Repeat message

0
2

Save

0
3

Delete

0
6 then 4

Slow playback

0
6 then 5

Change volume

0
6 then 6

Fast playback

0
7

Rewind

0
8

Pause / Resume

0
9

Fast-forward

After listening to a message, press

0
1

Repeat message

0
1 then 5

Play message properties

0
2

Save

0
3

Delete

0
4

Reply

0
4 then 2

Reply to all

0
4 then 4

Call the sender

0
5

Forward message

0
6

Save as new

0
6 then 8

Send to fax machine for printing

1
7

Rewind

0
#

Save as is


Share this page on:
Is this page helpful?
0 0

Program information

Program name: Cisco Phone Cisco Phone (Hardware)

How easy to press shortcuts: 79%

More information >>

Shortcut count: 54

Platform detected: Windows or Linux

Similar programs



User operations

Add Cisco Phone to your list of favorites

Advertisement


What is your favorite Cisco Phone hotkey? Do you have any useful tips for it? Let other users know below.


 
No comments yet. Ask, or type the first one!