Help Scout keyboard shortcuts 

Help Scout  

Zeynel -
4 years ago
- Shortcuts
0
R

Reply

0
N

Add Note

0
F

Forward

0
E

Edit Draft

0
D

Delete Conversation

0
K

Next Conversation

0
J

Previous Conversation

0
A

Assign

0
O

Follow

0
S

Status

0
S then A

Status: Active

0
S then P

Status: Pending

0
S then C

Status: Closed

0
S then S

Status: Spam

0
T

Add Tag

0
Z

Undo (after send)

Advertisement

0
  

Select

0
Space

Toggle Selected

0
⤶ Enter

Open Selected

0
K

Next Page

0
J

Prevous Page

0
* then A

Select All

0
* then N

Select None

0
* then B

Select Active (bold)

0
* then I

Select Inactive (unbold)

0
A

Assigned Selected

0
S

Status (selected)

0
S then A

Status (selected): Active

0
S then P

Status (selected): Pending

0
S then C

Status (selected): Closed

0
S then S

Status (selected): Spam

0
M

Move Selected

0
D

Delete Selected

0
G then H

Dashboard

0
G then U

Unassigned Folder

0
G then M

Mine Folder

0
G then D

Drafts Folder

0
G then A

Assigned Folder

0
G then C

Closed Folder

-1
G then S

Spam Folder

0
G then N

New Conversation

0
,

Mailbox Settings Dropdown

In Windows, use Ctrl instead of Cmd key for shortcuts in this seciton.
0
⌘ Cmd + B

Bold

0
⌘ Cmd + I

Italic

0
⌘ Cmd + U

Underline

0
⌘ Cmd + *

Bullet List

0
or ⌘ Cmd + ↑  Shift + 8
0
⌘ Cmd + &

Numbered List

0
or ⌘ Cmd + ↑  Shift + 7
0
⌘ Cmd + Z

Undo

1
⌘ Cmd + ↑  Shift + D

Save Draft

0
⌘ Cmd + ↑  Shift + A

Attach File

0
⌘ Cmd + ↑  Shift + S

Toggle Saved Replies

0
⌘ Cmd + K

Create a Link

0
⌘ Cmd + ⤶ Enter

Send Reply/Save Note

Advertisement

0
Esc

Discard Reply/Note

0
* then A

Select All

0
* then N

Select None

0
V

View Selected

0
T

Edit Selected

0
M

Merge Selected

0
D

Delete Selected

0
Esc

De-select / Close menu

0
/

Toggle Search

0
?

Show keyboard shortcuts list

0
Esc

Close window or menu

0
⌘ Cmd + /

Toggle Search

0
  

Select - Arrow Up or Arrow Down

0
⤶ Enter

Preview Article

0
Space

Insert Link w/ reply or note open

Source: Helpscout

Share this page on:
Is this page helpful?
0 0

Program information

Program name: Help Scout Help Scout (Productivity)

Help Scout is a help desk software focused on a "better customer experience". It provides support team the tools such as Shared Inbox, Docs and Beacons. Help Scout allows you to try it 15-days before deciding to use paid program.

Web page: helpscout.com

How easy to press shortcuts: 78%

More information >>

Updated: Updated program information. (2 updates.) 11/10/2020 8:51:00 AM New program added.
11/10/2020 8:55:18 AM Updated program information.

Shortcut count: 70

Platform detected: macOS

Similar programs



User operations

Add Help Scout to your list of favorites

Advertisement


What is your favorite Help Scout hotkey? Do you have any useful tips for it? Let other users know below.


Only registered users can post links.
 
No comments yet. Ask, or type the first one!