Help Scout keyboard shortcuts

Help Scout

Zeynel Öztürk -
3 years ago
- Shortcuts
0
R

Reply

0
N

Add Note

0
F

Forward

0
E

Edit Draft

0
D

Delete Conversation

0
K

Next Conversation

0
J

Previous Conversation

0
A

Assign

0
O

Follow

0
S

Status

0
S then A

Status: Active

0
S then P

Status: Pending

0
S then C

Status: Closed

0
S then S

Status: Spam

0
T

Add Tag

0
Z

Undo (after send)

Advertisement

0
  

Select

0
Space

Toggle Selected

0
⤶ Enter

Open Selected

0
K

Next Page

0
J

Prevous Page

0
* then A

Select All

0
* then N

Select None

0
* then B

Select Active (bold)

0
* then I

Select Inactive (unbold)

0
A

Assigned Selected

0
S

Status (selected)

0
S then A

Status (selected): Active

0
S then P

Status (selected): Pending

0
S then C

Status (selected): Closed

0
S then S

Status (selected): Spam

0
M

Move Selected

0
D

Delete Selected

0
G then H

Dashboard

0
G then U

Unassigned Folder

0
G then M

Mine Folder

0
G then D

Drafts Folder

0
G then A

Assigned Folder

0
G then C

Closed Folder

-1
G then S

Spam Folder

0
G then N

New Conversation

0
,

Mailbox Settings Dropdown

In Windows, use Ctrl instead of Cmd key for shortcuts in this seciton.
0
⌘ Cmd + B

Bold

0
⌘ Cmd + I

Italic

0
⌘ Cmd + U

Underline

0
⌘ Cmd + *

Bullet List

0
or ⌘ Cmd + ↑  Shift + 8
0
⌘ Cmd + &

Numbered List

0
or ⌘ Cmd + ↑  Shift + 7
0
⌘ Cmd + Z

Undo

1
⌘ Cmd + ↑  Shift + D

Save Draft

0
⌘ Cmd + ↑  Shift + A

Attach File

0
⌘ Cmd + ↑  Shift + S

Toggle Saved Replies

0
⌘ Cmd + K

Create a Link

0
⌘ Cmd + ⤶ Enter

Send Reply/Save Note

Advertisement

0
Esc

Discard Reply/Note

0
* then A

Select All

0
* then N

Select None

0
V

View Selected

0
T

Edit Selected

0
M

Merge Selected

0
D

Delete Selected

0
Esc

De-select / Close menu

0
/

Toggle Search

0
?

Show keyboard shortcuts list

0
Esc

Close window or menu

0
⌘ Cmd + /

Toggle Search

0
  

Select - Arrow Up or Arrow Down

0
⤶ Enter

Preview Article

0
Space

Insert Link w/ reply or note open

Source: Helpscout

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Program information

Program name: Help Scout Help Scout (Productivity)

Help Scout is a help desk software focused on a "better customer experience". It provides support team the tools such as Shared Inbox, Docs and Beacons. Help Scout allows you to try it 15-days before deciding to use paid program.

Web page: helpscout.com

How easy to press shortcuts: 78%

More information >>

Updated: Updated program information. (2 updates.) 11/10/2020 9:51:00 AM New program added.
11/10/2020 9:55:18 AM Updated program information.

Shortcut count: 70

Platform detected: macOS

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