TPx Receptionist Client keyboard shortcuts

TPx Receptionist Client

Zeynel - - Shortcuts

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0	Esc	Same as click the "Close" (X) button in a dialog box
0	Esc	Cancel changes
0	/
0	?	Click the Search text box
0	↓	Click the scroll bar or the next item on a list
0	↑	Click the scroll bar or the previous item on a list
0	Page Down	Scroll down one page
0	Page Up	Scroll up one page
0	1 - 9	Select a call in the Call Console
0	Space	Click Answer on the selected incoming call in the Call Console
0	.	Click End on the selected call in the Call Console
0	⤶ Enter	Click Dial
0	⤶ Enter	Click Search
0	+	Click Transfer in the Dialer
0	↑ Shift + 1 - 9	Select a ringing call and click Answer
0	↑ Shift + 1 - 9	Select an active call and click Hold
0	↑ Shift + 1 - 9	Select a held call and click Retrieve
0	S	Click the Settings link
0	B	Click the Back to Application link
0	R	Click the Call History button
0	H	Click the Help link
0	↑ Shift + L	Click the Sign Out link
0	or ↑ Shift + L
0	D	Call Center Supervisors only: Click the Dashboard link
0	↑ Shift + A	Call Center Agents only: Set ACD state to Available
0	↑ Shift + U	Call Center Agents only: Set ACD state to Unavailable
0	↑ Shift + W	Call Center Agents only: Set ACD state to Wrap-Up
Source: tpx.com (Knowledge Base)

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