Zendesk Support keyboard shortcuts

Zendesk Support

Zeynel Abidin Öztürk -
8 months ago
- Shortcuts
Ctrl + Alt + H


Ctrl + Alt + V


Ctrl + Alt + T

Current ticket

Ctrl + Alt + R

Current requester

Ctrl + Alt + F


Ctrl + Alt + N

New ticket

Ctrl + Alt + W

Close current tab

Ctrl + Alt + C

Set comment as public reply

Ctrl + Alt + X

Set comment as internal note

Ctrl + Alt + M

Open macro box

Ctrl + Alt + O

Save / update as open

Ctrl + Alt + P

Save / update as pending

Ctrl + Alt + S

Save / update as solved

Ctrl + Alt +

Move to next ticket

Ctrl + Alt + D

Save / update as on-hold

Move up

Move down

Move level - left

Move level - right

⤶ Enter

Drill into an item


Select current item


Toggle preview

Shortcuts are fast but if you need fastest solution, you can assign these shortcuts on a game mouse buttons. This article shows you how.

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Program information

Program name: Zendesk Support (Productivity)

Zendesk Support is a system for tracking and solving customer support tickets.

Web page: https://zendesk.com

Shortcut count: 22

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