Help

Rename current item

Show the legal values for a field

Heads Up Display

Refresh

Display the current user's information

Display the current user's configuration items

Zooms the current field (if a large text field)

Select Menu

Copy current text to the clipboard

Switch to the preferred culture.

Paste the text from the current field into Knowledge Search pane

Switch to the last culture you selected.

Save the current record

Toggle between form and list views

Paste text from the clipboard

Switch between the preferred culture and the last selected culture.

Cut current text to the clipboard

Redo last operation that was undone

Undo last operation

Open a combo-box

Move down in a list of records

Move back to previous location

Move forward

… to F8: Select tab in the current form arrangement

Go to home page

Displays Self-Service settings (Self-Service setup must be configured on your machine and you must be on a customer type that is set up to be exposed via Self-Service)

Zoom in/out in editors

Email current customer

Displays the grid filter for a selected grid column

Paste the text from the current field into Knowledge Search pane and searches

Ignore snapping in an editor

New Incident

Go to Quick Search for customer